Our Balcombe branch will be closed on 22nd July, 29th July, and 5th August due to staff shortages.
Due to staff shortages, there may be delays in answering your calls & in our dispensary. We apologise for any inconvenience caused and we will answer you as soon as we are able.
From Thursday 27th January 2022, there is no longer a legal requirement to wear a face covering in indoor public places. However, we do ask that you please continue to wear a face covering in NHS settings to keep staff and other patients and visitors safe. Thank you.
We are changing our appointment structure so you can now book telephone (by phone only) and face to face appointments (by phone or online). Please ask reception for details of online access to booking appointments and ordering repeat prescriptions.
Please ask for a particular Dr or the Dr you saw last time to improve continuity of care.
Appointments will be limited to 15 minutes so if you have several concerns you may be asked to book a further appointment.
Message to our patients – update on the COVID-19 booster programme 2021/2022
Over 75s, immunosuppressed patients aged 12+, and all care home residents can now book their spring booster online via the NHS website http://nhs.uk/covidvaccine or come to any of the walk-in clinics https://abcltd.org.uk/covid-vaccination-programme/walk-in-clinics/
Please be aware that the vaccination is free and you will never be asked for payment info.
Across Sussex the NHS and its partners are working extremely hard to roll out the COVID-19 booster vaccination programme to our communities.
All adults are eligible from Monday 13 December, and you will be able to book via the National Booking System from Wednesday 15 December.
You can book your booster for 3 months from the date of second vaccine, and you can access the National Booking System to book the appointment from 2 months.
We are working at pace to increase the availability of appointments so that there are plenty of options for people on the National Booking System. Some local vaccination services will also contact patients directly.
New appointments are being added every day across our vaccination services. We have been offering more than 80,000 appointments a week and in the last two weeks we have increased the number of available appointments by more than 10,000 a week. Further availability will come online from Wednesday 15 December.
We will be working with all of our sites to take further steps to increase what they can offer again, including opening later and on more days.
All of these appointments will be added to the National Booking System and so we encourage everyone who is aged 18 and over, is yet to have their booster and who is approaching 3 months from your second vaccine to use the National Booking System to arrange your appointment when you are able to do so.
In terms of any planned appointments with <insert name of the GP practice>, there are no changes at the current time and everyone should attend your planned appointments as normal. If we need to make any changes, we will contact you directly.
See more about the vaccination programme in Sussex, including the vaccination services: COVID-19 vaccinations - Sussex Health & Care Partnership (sussexhealthandcare.uk)
Covid & Flu Vaccinations 2021-22
We ask that you help us support your local GP practice and vaccination centre by not calling to ask questions about when the programme will be extended or walking into vaccination centre clinics unless you meet the current criteria for a booster vaccination. They will not be able to give you any further information. We are already experiencing high call volumes and increased patient walk-ins and at this stage, we kindly ask that if you have any questions, please continue to visit the NHS website Vaccination Programme page or call 119.
Annual Flu Vaccine
If you are 65 and over, or fall into the under-65 clinically vulnerable category, you are now able to book your annual influenza immunisation. Please call 0333 370 4113 to book your appointment at Clair Hall.
If you are unable to get through via telephone, you are now able to email email@example.com with your name, contact number, practice they are registered with (and if possible your NHS number) and ABC will call you back to book you in.
All those aged 16 and over are now eligible for a COVID vaccination. If you would like to book your first or second* dose COVID vaccination, please call Clair Hall on 0333 370 4110, or email firstname.lastname@example.org
(*must be over 8 weeks since your first dose)
Walk-In dates are available here | Youth Clinic dates are available here
Book your vaccinations here
Advice for parents of 12-15 year olds who want the Covid-19 vaccination
Alliance for Better Care Ltd are providing a limited number of vaccination sessions for healthy 12 to 15 year olds. Vaccinations for this group are predominately provided in schools. Sessions can be booked via the National Booking System, they cannot be booked directly by your GP practice.
If there are no available dates, patients are advised to keep trying the NHS site to find appointments as new clinics will continue to be added regularly.
For Sussex patients, there is a new Textline 07312 277727. this new service is for healthy 12-15 year olds wishing to receive the Covid-19 vaccine or those wanting to find out more about it.
Sussex patients - further information on the West Sussex CCG website.
PLEASE BE AWARE THAT THE NHS EXPECTS EVERYONE ACCESSING OR VISITING THE SURGERY TO CONTINUE TO WEAR A FACE COVERING AND FOLLOW SOCIAL DISTANCING RULES.
Welcome to Ouse Valley Practice
Opting out of NHS Digital collecting your data (Type 1 Opt-out)
Important Patient Information - action required by 23rd June 2021
This link from NHS Digital explains why data is shared, it contains their transparency & privacy notices for doing so and also points to links where patient can opt out if they want to: https://digital.nhs.uk/data-and-information/data-collections-and-data-sets/data-collections/general-practice-data-for-planning-and-research/transparency-notice?fbclid=IwAR2h07o26rVYlJLrCCuoA65NSwYJhDVMzWyyLSa_nevV2VTdtzpSvCL6DmE#top
Data sharing with NHS Digital will start on 1 July 2021.
If you wish to register a Type 1 Opt-out with your GP practice before data sharing starts with NHS Digital, this should be done by returning this form to your GP practice by 23 June 2021 to allow time for processing it. If you have previously registered a Type 1 Opt-out and you would like to withdraw this, you can also use the form to do this. You can send the form by post to Ouse Valley Practice, London Road, Handcross, RH17 6HB or by email to the practice email@example.com or call 0300 3035678 for a form to be sent out to you. Please DO NOT call the practice for a form.
Paper copies of this form will also be available in the waiting area. Once completed, please pass to the reception team.
COVID VACCINE INFORMATION
Warning over COVID vaccination scams
Be on your guard against fraudulent text and email messages as new scams are being sent to patients. People are receiving a text or email notification of their ‘vaccination appointment’ and are being asked to confirm it by clicking on a link. This looks very similar to the genuine texts being sent to patients to arrange their appointments at the GP led vaccination services.
Please follow the advice below.
· The COVID-19 vaccination is ONLY available from the NHS and it is FREE – you will never be asked to pay for it or give your bank details.
· If you receive a call you believe to be fraudulent, hang up.
· If you receive a text or email that you believe to be fraudulent please delete it. Please be assured that if you don’t respond because you are worried and it is a genuine text or email, you will remain on the vaccination list and be contacted again
· If you believe you have been the victim of fraud or identity theft you should report this directly to Action Fraud on 0300 123 2040. Where the victim is vulnerable, report it to Sussex Police online or by calling 101.
Guidance on official NHS texts.
· An official NHS text message from your GP practice or the organisation arranging the appointments for your GP practice such as the local GP Federation will include their details such as the name of the Practice, group of Practices or the name of the Federation working on their behalf. It may also include details of the vaccination centre. Scam text messages and emails usually don’t include his information
· An official NHS text message from the national booking system will be a reminder text so will include details of your booked appointment include date, time and location
If you have any further concerns about something you have received please contact the Sussex COVID-19 vaccination programme team on firstname.lastname@example.org
Our team are here to treat acute problems as well as providing long-term management of chronic conditions. Clinics we provide cover a wide range of healthcare issues including child/travel/flu vaccinations, minor operations, antenatal care, diabetes, cervical screening and family planning.
Our Patient Participation Group (PPG) exists to make sure that the services we are offering continue to meet the needs of patients.
.Teaching and Training
Ouse Valley Practice is an accredited Training Practice and is part of the GP Vocational Training Scheme (VTS) for Mid-Sussex. This means that both the Trainer and the Practice are inspected and have to meet certain standards and undergo a re-accreditation process. You may be offered an appointment with a GP Registrar who is a fully qualified doctor completing their training to become a GP. On occasions, GP Registrars may be sitting in with another GP in the surgery. You can consent or decline to have them sitting in with you if you wish.
Dr Janet Hardingham and Dr Katie Briggs - GP Trainers
The Surgery is also affiliated to Brighton and Sussex Medical School. We will occasionally have medical students in the Practice. They are early in their training to become doctors so will be fully supervised by another doctor. They may be sitting in on consultations to observe; normally on a Thursday afternoon. You may be asked if you would mind being involved in their education by allowing them to ask you some questions or examine you under supervision. Patient involvement is greatly appreciated and helps medical students learn to become competent doctors. You should be informed that medical students will be in attendance when you book an appointment. If you would prefer them not to be present, please inform reception staff.
Dr Tiziana Camilleri - Medical Student Co-ordinator
Both surgeries have access for wheelchairs.
(Site updated 22/07/2022)