Purposes for which we may process your data

The health and social care system is taking action to manage and mitigate the spread and impact of the current outbreak of coronavirus (COVID-19).

Action to be taken requires the collection, analysis and sharing of information, including confidential patient information where necessary and lawful, amongst health organisations and other appropriate bodies. This is due to the urgent need to protect public health and respond to the COVID-19 outbreak. This notice describes how we may use your information to protect you and others during the COVID-19 outbreak.

To support the healthcare response to COVID-19, NHS Digital has been directed by the Secretary of State for Health and Social Care (the Secretary of State) and NHS England under the COVID-19 Directions to: 

  • establish information systems to collect and analyse data in connection with COVID-19; and
  • develop and operate IT systems to deliver services in connection with COVID-19

Read more here.

04 Dec 2020COVID-19 (Coronavirus) Updates

17 May 2021

GP practices cannot provide you with a COVID-19 vaccination status letter. You can demonstrate your vaccination status by downloading the NHS App, or through the NHS website. It may take more than a week for your identity to be checked and verified. For more information visit If you do not have internet access, and have had 2 vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you had your second dose more than 5 working days ago. It may take 7 working days for the letter to arrive.

08 April 2021

Public Health England AZ vaccination guide for patients

04 Dec 2020

Covid-19 Vaccination

The NHS is now ready to deliver a vaccination programme for England so that those who need it most will be able to access vaccinations as soon as they are available.

A prioritisation list has been produced in order for the vaccine to be delivered to groups who will need it first. The NHS will contact you when you are eligible to receive the vaccine and provide you with information about location and date. We will contact you when it’s the right time to come forward, so please don’t contact the NHS to seek a vaccine before then. 

Key messages for patients / the public

· The vaccine will be given in order of priority to those at highest risk first.  

· We will be in contact with you with information about where and when you will need to receive the vaccine. 

· Please act on your invite when it comes, and make sure you attend your appointments when you arrange them. 

· Please continue to abide by all the social distancing and hand hygiene guidance, which will still save lives.

The NHS is well prepared for outbreaks of new infectious diseases and has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.  

Check online at and at for advice on your travel and contact history and the latest COVID-19 information before attending the practice.

Recovery after COVID website

There is a new NHS website designed to help people recover from the long-term effects of Covid-19 and support them to manage their recovery. It includes information from rehabilitation experts about how to manage ongoing symptoms and health needs at home, and signposts to sources of support. It also includes information on returning to work, and a helpful section for family, friends and carers of people who are recovering.

Click here to access website


Protocol for using Medical photography

Ouse Valley Practice

February 2019 (updated May 2020)


  • Photos may be taken with informed consent from the patient

  • The patient must be informed as to the reason for taking the photograph, what purpose it will be used for, who can access the image.

  • No patient identifiable data will be included.

  • If a mobile phone is used this must be done according to the guidelines given by the British Association for Dermatologists and the CQC.


If you are sending a photograph via e-Consult, please read and sign the consent form below:

Consent for Medical Photography

Need help from an NHS Volunteer Responder?

You can now self-refer by clicking here


Advice for Parents

COVID-19 - talking to children and families about returning to school: guiding principles

Whilst coronavirus is infectious to children it is rarely serious. If your child is unwell it is likely to be a non-coronavirus illness, rather than coronavirus itself.

Whilst it is extremely important to follow Government advice to stay at home during this period, it can be confusing to know what to do when your child is unwell or injured. Here is a poster to help identify a child needs urgent attention

Remember that NHS 111, GPs and hospitals are still providing the same safe care that they have always done.

Dispensary Notice

ATTENTION: We need your co-operation at this unprecedented time to help our dispensary manage their workload:


1. Please do not phone to ask if a prescription is ready to collect. We are experiencing an overwhelming number of calls which is taking our dispensers away from preparing prescriptions for you.

2. Please DO NOT come early to collect your medications

3. Please allow 4 working days to ensure that your prescription will be ready when you come to collect.

Notice to Patients/Carers

In order to protect our staff who are working we must insist that you DO NOT come in to the surgery building unless:
- You are an official Delivery Service (delivering equipment/medical supplies/pharmaceutical deliveries)
- You are an official Collection Service (pathology samples and post for the hospital)
- You are collecting a prescription or medication for yourself or on behalf of a relative, friend or neighbour. If so, please form an orderly queue as per the notices. Keep a distance of 2m between you and the person in front of you. Only 1 person will be allowed to the dispensary hatch at any time.
- You have a pre-booked nurse or midwife appointment, please inform reception of your name when you arrive.
- You have spoken to a clinician today and they have specifically asked you to come in to the surgery, inform reception when you arrive.
​If you come in to the surgery building for any other reason you will be asked to leave immediately, phone the surgery on 01444 405750 and speak to a receptionist.


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