Appointments – Frequently Asked Questions

diary_appointmentCan I book an appointment in advance?

Yes there are doctors' telephone appointments that are pre-bookable in advance.  All nurse appointments are pre-bookable.

Can I speak to the doctor of my choice?

We will endeavour to book you with the doctor of your choice if telephone appointments are available.

What time do I ring the surgery for on the day telephone appointment?

Ideally first thing between 08:30 and 10:30.

When do I ring for a general enquiry?

Please ring after 11:00.

Why does the receptionist need to ask what is wrong with me?

Our reception staff are important members of the practice team and it has been agreed that they should ask patients certain questions to help make sure you receive the most appropriate medical care, from the most appropriate health professional, at the most appropriate time.

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